Privacy Policy

Privacy and Security Policy – RALLY POINTE & Volleyball Calgary Inc.
Last Updated June 30, 2024

The Collection and Use of Information

Rally Pointe and Volleyball Calgary Inc. limit the information we collect about our
customers and potential customers to what we need for internal business purposes only.
We obtain your consent if we wish to use your information for any other purpose and before
collecting information from third parties such as credit bureaus. Rally Pointe and Volleyball
Calgary Inc. understand that privacy is a critical issue for all our customers and is
committed to protecting customer personal information. We want to earn our customers’
trust by providing safeguards to protect personal information as we continue to provide
valuable products and services. Rally Pointe and Volleyball Calgary Inc.’s Privacy Policy is
designed to comply with Canada’s federal Personal Information Protection and Electronic
Documents Act including the ten principles set out in the National Canadian Standards
Association: Model Code for the Protection of Personal Information. Based on these
guidelines and Rally Pointe and Volleyball Calgary Inc.’s Best Business Practices, ten
privacy principles have been customized to meet the specific needs and expectations of
our customers. The Privacy Policy at Rally Pointe and Volleyball Calgary Inc. is a formal
statement that outlines the minimum requirements for the protection of personal
information. The objectives of the Privacy Policy are to promote responsible management
of personal information, and to inform our customers of our practices. Rally Pointe and
Volleyball Calgary Inc. will continue to review this Privacy Policy to ensure it remains
current with changing laws and regulations while meeting the evolving needs of customers.
In the event of any amendment to the Privacy Policy, a notice will be posted within this
page.

Privacy Statement

Rally Pointe and Volleyball Calgary Inc. recognizes the importance of respecting
customers’ right to privacy and adheres to the following key principles: Rally Pointe and
Volleyball Calgary Inc. are responsible for personal information under its control and has
designated individuals to be accountable for the organization’s compliance. The purposes
for which personal information is collected will be identified at or before the time the
information is collected. Knowledge and consent will be obtained for the collection, use,
and disclosure of personal information, except where deemed inappropriate. The
collection of personal information is limited to that which is related to the purposes
identified by Rally Pointe and Volleyball Calgary Inc. Personal information will not be used
or disclosed for purposes other than those for which it was collected, except with the
consent of the customer or as required by law. Reasonable efforts will be made to ensure
that personal information is as accurate, complete, and up-to-date as is necessary for the
purposes for which it is used. Personal information will be protected by reasonable security
safeguards appropriate to the sensitivity of the personal information. Information is
available to customers regarding Rally Pointe and Volleyball Calgary Inc.’s policies and
procedures relating to the management of personal information. Upon request, and within
a reasonable period of time, a customer will be informed of the existence, use, and
disclosure of his or her personal information and will be given access to that information. A
customer is entitled to comment on the accuracy and completeness of his or her personal
information, and have that information amended where appropriate. A customer can
address a challenge concerning compliance with the above principles to Rally Pointe and
Volleyball Calgary Inc.’s designated Privacy Officer.
Privacy Officer
John Gulak – jgulak@prairiemerchant.ca

Information Release

Rally Pointe and Volleyball Calgary Inc. do not arbitrarily sell or trade identifiable client
information to third parties. Release of your information occurs only -where we have your
consent; or -to our suppliers or agents who assist us in serving you; or -where we are
required or permitted to do so by law.

Protecting Information

Rally Pointe and Volleyball Calgary Inc. protect your information with appropriate
safeguards and security measures and we retain your information only for the time it is
required for the purposes we stated. Only those employees involved in processing data
have access to this data. Any employee found in violation of our security or privacy policies
is subject to disciplinary action.

Use of Cookies

Rally Pointe and Volleyball Calgary Inc. do not employ cookies with the exception of those
merchants, who have elected to use our shopping cart service, use cookies to track items
added to the shopping cart when you make a purchase. Merchants have the option of
disabling this feature and using their own session tracking.

Email Address and Contact Information

When you send us e-mail or when you ask us to respond to you by email, we learn your
exact email address and any information you have included in the email. We use your email
address to acknowledge your comments and/or reply to your questions, and we may store
your communication and our reply in case we need to correspond further. On certain
pages we provide users the option of submitting names, addresses, phone numbers, fax
numbers and email addresses for the purpose of contacting clients for sales or support
follow-up. This data is not shared with anyone outside of our organization other than our
suppliers or agents who assist us in serving you or where we are required or permitted to do
so by law.

Access to Credit Card Information

We restrict access to credit card information, and credit card numbers are not provided to
our staff. In the event of a customer complaint or chargeback, transaction information will
be provided to Rally Pointe and Volleyball Calgary Inc., bank and card issuer.
If you have any questions regarding this Privacy Policy or our implementation, please
contact us to discuss your needs or concerns.
Bruce Edwards General Manager Rally Pointe
403-202-3666
Bruce.Edwards@rallypointe.com